SMS Terms & Conditions

Effective date: July 15, 2026

Program description

The CollectEasy.Ai account notification program sends text messages about billing accounts serviced on our platform, on our own behalf and on behalf of the healthcare providers and businesses we serve under written agreements. Messages include new statement notifications, balance reminders, payment receipts, payment issue alerts, and secure links to view your account and payment options.

Opt-in

You receive messages only if you opted in — for example, by providing your mobile number and consenting on a patient intake or registration form, verbally by phone with an agent, or electronically through our web portal. Consent to receive text messages is not a condition of receiving care, goods, or services, or of any purchase.

Message frequency, rates

Message frequency varies based on your account activity. Message and data rates may apply depending on your mobile plan. Contact your wireless provider for details about your plan.

Opt-out

Reply STOP to any message to cancel and stop receiving texts from that number. You may receive a single message confirming your opt-out. You can re-subscribe at any time by replying START.

Help and support

Reply HELP to any message for assistance, email info@collecteasy.ai, or call (800) 362-0272.

Privacy

Your mobile number and text messaging opt-in data are never shared with, sold to, or exchanged with third parties for their marketing purposes. See our Privacy Policy for details.

Carriers

Supported carriers include all major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless provider.